1. Introduction

These Terms & Conditions (“Terms”) govern:

• The use of this website; and
• The supply of products and services by Healthnutrics Limited, trading as Globalnutrics (“Company”, “we”, “us”, “our”).

By accessing our website, requesting a quotation, or placing an order, you agree to be legally bound by these Terms.

2. Company Information

• Legal Entity: Healthnutrics Limited
• Trading Name: Globalnutrics
• Registered Address: 124 City Road, London, England, EC1V 2NX, United Kingdom
• Company Registration Number: 10455219
• VAT Number: GB444659075
• EORI Number: GB444659075000
• Email: info@globalnutrics.com

3. Nature of Business

Globalnutrics operates as a UK-based importer and supply partner, specialising in:

• Oleoresins
• Essential Oils
• Natural Extracts

We act as:

• A principal supplier, and/or
• An intermediary in back-to-back supply arrangements

between international manufacturers and UK/EU/global buyers.

We supply business customers only (B2B).

4. Formation of Contract

4.1 A contract is formed only when:

• A written quotation is issued by us; and
• The customer provides written acceptance; and
• Payment is received (where applicable)

4.2 All quotations are:

• Non-binding until accepted
• Valid for the period stated (or 7 days if unspecified)

4.3 We reserve the right to:

• Withdraw or amend quotations
• Refuse or cancel orders at our discretion

5. Pricing

5.1 Prices:

• Are quoted in writing
• May vary based on market conditions, supplier pricing, and logistics

5.2 Unless explicitly stated:

• Prices exclude VAT
• Prices exclude duties, taxes, insurance, and freight

5.3 Pricing is subject to:

• Currency fluctuations
• Supplier changes
• Availability at time of order

6. Payment Terms

6.1 Payment terms are:

• Upfront payment, or
• As agreed in writing per contract

6.2 We reserve the right to:

• Require full or partial advance payment
• Withhold dispatch until payment is received

6.3 Late payments may result in:

• Suspension of supply
• Interest charges (in line with UK commercial debt regulations)
• Cancellation of order

7. Delivery & Incoterms

7.1 All deliveries shall be governed by agreed Incoterms® (latest version), typically:

• FCA (Free Carrier)
• DAP (Delivered at Place)

7.2 Risk transfers:

• In accordance with the agreed Incoterm

7.3 Delivery timelines:

• Are estimates only
• Not guaranteed

7.4 We are not liable for delays caused by:

• Shipping carriers
• Customs clearance
• Port congestion
• Regulatory delays
• Force majeure events

8. Back-to-Back Supply Disclaimer

Where we act in a back-to-back or intermediary capacity:

8.1 Product supply is dependent on third-party manufacturers

8.2 We:

• Do not manufacture goods
• Rely on supplier-provided specifications and documentation

8.3 We shall not be liable for:

• Supplier delays
• Manufacturing variances
• Upstream disruptions beyond our control

9. Product Specifications & Use

9.1 Product information (including COA, TDS, MSDS):

• Is provided for guidance only
• May vary by batch and origin

9.2 Customers are solely responsible for:

• Product testing and validation
• Regulatory compliance
• Suitability for intended use

9.3 We make no warranties regarding:

• Fitness for a particular purpose
• End-product performance

10. Inspection & Claims

10.1 Customers must inspect goods:

• Immediately upon delivery
• Within 5 working days

10.2 Claims must be submitted in writing for:

• Damage
• Shortage
• Non-conformance

10.3 Failure to notify within this period constitutes:
👉 Acceptance of goods

11. Returns & Refunds

11.1 Due to the nature of bulk ingredients:

❌ Returns are not accepted except where:

• Products are defective; or
• Products materially deviate from agreed specifications

11.2 Approved returns must:

• Be authorised in writing
• Be returned in original condition

11.3 We reserve the right to:

• Replace goods; or
• Issue partial or full credit at our discretion

12. Quality & Documentation

We aim to provide:

• Certificate of Analysis (COA)
• Technical Data Sheet (TDS)
• Safety Data Sheet (MSDS), where applicable

However:

• Documents are sourced from suppliers
• Variations between batches may occur

13. Limitation of Liability

13.1 To the fullest extent permitted by law:

We shall not be liable for:

• Indirect or consequential losses
• Loss of profit, revenue, or business
• Product formulation failures

13.2 Our total liability shall not exceed:
👉 The invoice value of the goods supplied

14. Indemnity

The customer agrees to indemnify and hold harmless Healthnutrics Limited against:

• Claims arising from misuse of products
• Non-compliance with regulations
• Improper handling, storage, or application

15. Title to Goods

Ownership of goods remains with Healthnutrics Limited until:

👉 Full payment has been received

16. Confidentiality

All commercial information including:

• Pricing
• Supplier details
• Documentation

Is confidential and must not be disclosed to third parties without written consent.

17. Force Majeure

We shall not be liable for failure or delay due to:

• Natural disasters
• War, strikes, or pandemics
• Government restrictions
• Supply chain disruptions

18. Intellectual Property

All website content including:

• Text
• Images
• Branding

Remains the property of Globalnutrics and may not be used without permission.

19. Governing Law & Jurisdiction

These Terms are governed by:

👉 The laws of England and Wales

All disputes shall be subject to the exclusive jurisdiction of UK courts.

20. Amendments

We reserve the right to update these Terms at any time.
The latest version will be published on our website.