Privacy Policy
Globalnutrics (Healthnutrics Limited)
Introduction
This Privacy Policy explains how Healthnutrics Limited, trading as Globalnutrics (“we”, “us”, “our”), collects, uses, and protects your personal data when you:
- Visit our website
- Submit an enquiry or request a quote
- Contact us by email, phone, or online forms
- Engage with us as a customer, supplier, or business contact
We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Company Details (Data Controller)
- Company Name: Healthnutrics Limited
- Trading Name: Globalnutrics
- Registered Address: 124 City Road, London, England, EC1V 2NX, United Kingdom
- Company Number: 10455219
- VAT Number: GB444659075
- EORI Number: GB444659075000
- Email: info@globalnutrics.com
For the purposes of data protection law, we are the Data Controller.
What Personal Data We Collect
We may collect and process the following categories of personal data:
3.1 Contact Information
- Name
- Company name
- Job title
- Email address
- Telephone number
3.2 Business Information
- Enquiry details
- Product requirements
- Order information
- Communication history
3.3 Technical Data (Website Use)
- IP address
- Browser type and version
- Device information
- Pages visited and usage data
3.4 Marketing Preferences
- Preferences relating to receiving communications from us
How We Collect Your Data
We collect data when you:
- Fill in a Contact Us form
- Submit a Request a Quote form
- Email or call us
- Engage with us as a customer or supplier
- Browse our website
Lawful Basis for Processing
We process your personal data under the following lawful bases:
5.1 Contractual Necessity
To:
- Respond to enquiries
- Provide quotations
- Fulfil supply contracts
5.2 Legitimate Interests
To:
- Conduct business communications
- Manage customer and supplier relationships
- Improve our services and website
5.3 Legal Obligation
To:
- Comply with tax, accounting, and regulatory requirements
5.4 Consent (Where Applicable)
For:
- Marketing communications
- Cookie usage (see Cookie Policy)
How We Use Your Data
We use your data to:
- Respond to enquiries and quote requests
- Process and manage orders
- Communicate with customers and suppliers
- Provide product and service information
- Maintain business records
- Improve website performance and user experience
- Send relevant business communications (where lawful)
Data Sharing
We may share your data with:
7.1 Service Providers
- IT hosting providers
- Email and communication platforms
- Website service providers
7.2 Business Partners
- Suppliers and manufacturers (where required for fulfilment)
- Logistics providers
7.3 Legal Authorities
Where required to comply with legal obligations
International Data Transfers
Due to the nature of our business:
- Your data may be transferred outside the UK
- Including to suppliers in countries such as India or other regions
Where this occurs, we ensure:
- Appropriate safeguards are in place
- Transfers comply with UK GDPR requirements
Data Retention
We retain personal data only as long as necessary:
- Enquiry data: up to 24 months
- Customer/supplier data: up to 6 years (for legal/accounting purposes)
Data is securely deleted when no longer required.
Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure (“right to be forgotten”)
- Restrict processing
- Object to processing
- Data portability
To exercise your rights, contact us at:
info@globalnutrics.comCookies
Our website may use cookies to:
- Improve functionality
- Analyse website traffic
- Enhance user experience
You can manage cookie preferences via your browser settings.
(See our Cookie Policy for more details.)
Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- Secure servers
- Access controls
- Encryption where appropriate
However, no internet transmission is completely secure.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
Complaints
If you have concerns about how we handle your data, you may contact us.
You also have the right to lodge a complaint with:
👉 Information Commissioner’s Office (ICO)
Website: https://www.ico.org.ukChanges to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
Contact Us
For any privacy-related queries, contact:
📧 info@globalnutrics.com
