Privacy Policy
Globalnutrics (Healthnutrics Limited)
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Introduction
This Privacy Policy explains how Healthnutrics Limited, trading as Globalnutrics (“we”, “us”, “our”), collects, uses, and protects your personal data when you:
- Visit our website
- Submit an enquiry or request a quote
- Contact us by email, phone, or online forms
- Engage with us as a customer, supplier, or business contact
We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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Company Details (Data Controller)
- Company Name: Healthnutrics Limited
- Trading Name: Globalnutrics
- Registered Address: 124 City Road, London, England, EC1V 2NX, United Kingdom
- Company Number: 10455219
- VAT Number: GB444659075
- EORI Number: GB444659075000
- Email: info@globalnutrics.com
For the purposes of data protection law, we are the Data Controller.
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What Personal Data We Collect
We may collect and process the following categories of personal data:
3.1 Contact Information
- Name
- Company name
- Job title
- Email address
- Telephone number
3.2 Business Information
- Enquiry details
- Product requirements
- Order information
- Communication history
3.3 Technical Data (Website Use)
- IP address
- Browser type and version
- Device information
- Pages visited and usage data
3.4 Marketing Preferences
- Preferences relating to receiving communications from us
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How We Collect Your Data
We collect data when you:
- Fill in a Contact Us form
- Submit a Request a Quote form
- Email or call us
- Engage with us as a customer or supplier
- Browse our website
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Lawful Basis for Processing
We process your personal data under the following lawful bases:
5.1 Contractual Necessity
To:
- Respond to enquiries
- Provide quotations
- Fulfil supply contracts
5.2 Legitimate Interests
To:
- Conduct business communications
- Manage customer and supplier relationships
- Improve our services and website
5.3 Legal Obligation
To:
- Comply with tax, accounting, and regulatory requirements
5.4 Consent (Where Applicable)
For:
- Marketing communications
- Cookie usage (see Cookie Policy)
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How We Use Your Data
We use your data to:
- Respond to enquiries and quote requests
- Process and manage orders
- Communicate with customers and suppliers
- Provide product and service information
- Maintain business records
- Improve website performance and user experience
- Send relevant business communications (where lawful)
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Data Sharing
We may share your data with:
7.1 Service Providers
- IT hosting providers
- Email and communication platforms
- Website service providers
7.2 Business Partners
- Suppliers and manufacturers (where required for fulfilment)
- Logistics providers
7.3 Legal Authorities
Where required to comply with legal obligations
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International Data Transfers
Due to the nature of our business:
- Your data may be transferred outside the UK
- Including to suppliers in countries such as India or other regions
Where this occurs, we ensure:
- Appropriate safeguards are in place
- Transfers comply with UK GDPR requirements
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Data Retention
We retain personal data only as long as necessary:
- Enquiry data: up to 24 months
- Customer/supplier data: up to 6 years (for legal/accounting purposes)
Data is securely deleted when no longer required.
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Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure (“right to be forgotten”)
- Restrict processing
- Object to processing
- Data portability
To exercise your rights, contact us at:
info@globalnutrics.com-
Cookies
Our website may use cookies to:
- Improve functionality
- Analyse website traffic
- Enhance user experience
You can manage cookie preferences via your browser settings.
(See our Cookie Policy for more details.)
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Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- Secure servers
- Access controls
- Encryption where appropriate
However, no internet transmission is completely secure.
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Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
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Complaints
If you have concerns about how we handle your data, you may contact us.
You also have the right to lodge a complaint with:
Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk-
Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
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Contact Us
For any privacy-related queries, contact:
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